Is Anyone Listening?

The age-old complaint has resurfaced. Job seekers place little value in using recruiters because they aren’t reliable.

An applicant will be induced to apply for a very alluring sounding position, whether permanent or through a staffing agency. But when they get past the application, all sorts of little bugs start creeping out of the woodwork that weren’t expect. New conditions, new requirements, new qualifications. Those are predicated on the fact that the office actually exists.

Another amazing thing that happens is, after enduring an hour or so of machine assisted testing and achieving high scores on each test, the position turns out to be something that doesn’t require that much expertise and the firm doesn’t typically send people out who have that much. They only want the most basic skills possible. Next, the new candidate is told they will be called when something comes up. Someone else was sent out on the advertised situation. Or, there is another opportunity but the rate will be a little lower than the one in the ad. Can you start tomorrow?

Some agencies are a reflection of the fact that humans are part of the wheels that turn. Office functions must be done. Sometimes things get overlooked or lost or misplaced or sent to the wrong place. But it’s the temp who gets blamed for the difficulty and the blame is cemented to the worker’s reputation. Applicants are now very wary of temp agencies.

A Drawer Full of Resumes

One recruiter who did permanent placements had an entire drawer full of engineering resumes that had not been reviewed. Needless to say, the applicants had not been contacted at all. Did any of them meet some of the criteria for new orders? Well, they needed to be organized so why not make that determination while doing the sorting and organizing.

I was the researcher in that firm. The engineering terminology and highlights of career accomplishments weren’t part of my vocabulary. I went to the recruiter to seek clarification about the language. Unfortunately, he had about as much knowledge as I did. The resumes went back into a stack and filed away.

The Other Side of the Coin

Applicants and candidates also have some failings that need to be corrected. So let’s not lay all of the blame for failed opportunities at the feet of the recruiter. Stephen cites some very valid counter arguments. Also notable is the fact that he’s willing to own up to some of the errors that are committed.

Mike (another recruiter) groaned one day about a candidate who seemed to be intentionally obstinate. But the candidate hemmed and hawed about setting a date for a personal interview. It must have been their desire to not look too anxious. They agreed to a phone (not an in-person) interview, maybe. And the date and time of even the phone interview couldn’t be nailed down. The situation raised a lot of questions. Perhaps the office was too far in terms of travel. Then, again, with the cost of gasoline, it could be the candidate didn’t have gas money and didn’t want to admit that. Who knows what bugaboos were attacking that candidate’s ability to meet the invitation. The point is, they did not and had no reasonable explanations for their change in direction. Would gentle probing for the reason have helped? No matter. Opportunity lost.

Job Market

News informs us that the job market is softening. There are more jobs available. The difficulty with the news is that we aren’t told what quality of jobs are blossoming. Are they permanent jobs, entry level, across the enterprise, focused in just one industry, or are they temporary jobs?

No matter what types of jobs they are, another concern is the rate of pay. Job seekers are also weary of attempting to make ends meet with minimum wages of $7.25 (federal) or as much as $10 per hour. It simply isn’t a livable wage these days. There are true stories of people who are working two and three jobs in order to support their families. One of the ways they finally manage to do so is by virtue of the fact that there’s another wage earner in the household. But they still don’t have health insurance.

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